RIGEL Office BremenRIGEL acts as technical manager for the vessel, which means we are responsible for providing resources so the vessel can be safely operated and maintained. Key processes such as recruitment and promotion are kept in-house.
Crewing AgencyAlster Marine Services, Hamburg, and Alster International Shipping Services, Inc., Manila, act as Crewing Agency for RIGEL. They are responsible for the administration of crew changes and accounting. Furthermore, they support the company to have all training requirements addressed.
WarehouseSpare parts are sent from the makers and distributors to our designated warehouse by AMARO in Bremen, so the spares can be sent efficiently to the vessel once the schedule is known.
MakerDepending on the equipment, the maker provides support in way of attending service engineers and spare part supply. For example, RIGEL has a contract with ECDIS maker TRANSAS to annually attend on board and check the system pro-actively.
Commercial OperatorFuretank Chartering Denmark A/S in Holbaek acts as commercial operators for our vessels. They offer the vessels on the market, and negotiate the terms. They supervise current voyages and advise the vessels on commercial issues (such as the EDP Early Departure Procedure or LOI Letter of Indemnity, to release the cargo without presentation of original B/Ls).
AuthoritiesAuthorities monitor the compliance of the vessel with applicable international and local laws and regulations. This ranges from issuance of flag state endorsements for the Officers via conducting ISM audits for DoC and SMC to Port State Control.
BrokerThe broker is the link between the commercial operator and the charterer. Cargo on one side and vessels on the other side are here brought together.
ChartererThe charterer, such as Oil Majors, Chemical Corporations or Traders, usually have 2 key departments: commercial department for controlling their cargo transport activities and vetting departments, who need to clear each vessel to allow the commercial use. Vetting departments use multiple information such as SIRE reports, TMSA, incident records, PSC, class survey statements, crew qualification matrix, vessel particulars (i.e. age) etc to assess a vessel for suitability.
TerminalThe terminal provides the ship shore interface. As terminals have a great interest in incident free operation, they closely monitor and control the vessel’s performance alongside.
Local AgentThe local agent coordinates the activities between vessel, pilots, tugs, terminal, charterer, authorities, terminal access, deliveries, crew changes and bunkering and has the local knowledge and expertise to assist on almost all queries for ensuring smooth turnaround of the vessel in port.